Privacy Statement of Abacus Translations SA
I. What is this Privacy Statement About?
Abacus Translations (hereinafter “we”) attaches great importance to data protection, data security, and responsible processing of personal data. In this privacy statement, we explain how we collect and process personal data (information relating to individuals that can be directly or indirectly identified) when you visit our website, use our translation services, or have other interactions with us.
II. Who Is Responsible for Processing Your Personal Data?
The responsibility for data protection regarding the processing described in this privacy statement lies with:
- Abacus Translations
- Chemin des Semilles 15
- CH-1870 Monthey
III. For What Purposes Do We Process Your Personal Data?
If you use our website www.abacustranslations.ch or www.abacus-sa.ch, our translation services, or have other interactions with us, we collect and process various categories of your personal data. In principle, we may obtain and process this data, in particular, for purposes such as:
- Quote Request: When you request a quote for our translation services, we collect your contact information (name, email address, phone number, etc.) to provide you with a price estimate.
- Order Processing: When you use our translation services, we collect personal data for contract management, invoicing, and communication related to translation projects.
- Communication: We collect and process personal data for communication purposes via email, phone, or mail regarding our translation services.
- Relationship Management and Marketing: We may use your personal data to maintain business relationships, including informing you about our translation services and sending relevant communications.
IV. Where Do We Collect Your Personal Data?
From You: You directly provide us with a substantial amount of the aforementioned data when you fill out our quote request forms or when you contact us for translation services. From Third Parties: We may also obtain data from public sources (e.g., debt registers, land registers, commercial registers, media, or the internet, including social media) or receive them from authorities and other third parties (e.g., financial assessment agencies, address merchants, federations, contractual partners, internet analysis services).
V. How Do We Use Cookies and Similar Technologies?
When using our website (including newsletters and other digital offerings), data is collected and stored in logs (particularly technical data). We may also use cookies and similar technologies to recognize website visitors, analyze their behavior, and identify their preferences. You can configure your browser to reject, automatically accept, or delete cookies. You can also disable or delete individual cookies. Instructions on managing cookies in your browser can be found in your browser’s help menu. In general, the technical data we collect and cookies do not contain personal data. Furthermore, we use services from third-party providers (who may use cookies on their end) on our website, particularly to enhance website functionality or content (e.g., video or map integration), compile statistics, and display advertisements. Currently, we may use the services of the following advertising providers and partners, whose contact details can be found in their respective privacy policies:
- Google Analytics
- Provider: Google Ireland Ltd.
- Privacy Policy: https://support.google.com/analytics/answer/6004245
Regarding data protection, some of them are partially considered “processors” on our behalf, and others are considered data controllers. For more information on this, please refer to their respective privacy policies.
VI. How Do We Process Personal Data on Our Social Media Pages?
We have pages and other online presences on social media and other platforms managed by third parties, and in this context, we process data about you. We receive data from you (e.g., when you communicate with us or comment on our content) and from the platforms (e.g., statistics). The providers of these platforms may analyze your usage and process this data as well as other data they have about you. For more information on processing by platform providers, please consult the respective platform privacy policies. Currently, we use the following platforms, where the identity and contact details of the platform provider can be found in their respective privacy policies:
VII. To Whom Do We Transmit Your Personal Data?
In the course of contract execution, protection of our interests, or compliance with legal provisions, your personal data may be transmitted to the following categories of recipients: contractual partners, translation service providers, translation tool suppliers, other individuals involved in translation project management, as well as courts, authorities, and other parties as required for the purposes described above.
VIII. Do We Also Transmit Your Personal Data Abroad?
We primarily process and store personal data in Switzerland and the European Economic Area (EEA). However, in some exceptional cases, we may potentially process data in other countries worldwide. If a recipient is located in a country that does not offer an adequate level of data protection, we contractually obligate that recipient to adhere to an adequate level of data protection (for this purpose, we use the European Commission’s revised standard contractual clauses, available here: https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj), unless they are already subject to a legally recognized data protection framework and we cannot invoke a derogation. An exception may particularly apply in foreign legal proceedings.
IX. What Are Your Rights Regarding Your Personal Data?
You have rights under Swiss data protection law concerning personal data that we collect and process about you. You have the right to obtain information about the personal data we process about you, correct your personal data, request the deletion of your personal data, and object to the processing of your personal data.
X. How Can You Contact Us?
Controller (or, as applicable, processor): Abacus Translations, Postal Address, Postal Code, City Contact Email Address If you want to exercise your data protection rights that apply to us or if you have general questions about data protection at Abacus Translations, please contact: contact email address.
XI. To What Extent Can We Change This Privacy Statement?
We reserve the right to modify this privacy statement at any time. The version published on our website is binding.
Abacus Translations SA, September 1, 2023
